We no longer have a showroom however Le Bono Collection products can be purchased anytime online, or at specific locations across Singapore, brand-by-brand.
Shipping
After you have placed an order at Le Bono Collection, it will be sent to our warehouse for packing.
Once the order has been packed you will receive a tracking number. This can be tracked via this URL
https://jtsvip.jtexpress.sg/
If you experience issues with tracking the J&T Customer Support phone number for tracking is: 69396399 or email
cs_sg@jtexpress.sg
Local delivery (Singapore)
In Singapore we deliver orders within 5 working days or sooner from our warehouse with J&T Express. Over time we hope to shorten delivery time as much as possible and we thank you for your support.
Shipping is free within Singapore. Shipping is made J&T Express and can take between 2-5 working days. We do not offer time based bookings or specific delivery timing requests right now.
**Please Note. Durning events and around public holidays such as 11:11, Christmas, Easter and other occasions, we have found that our courier service may become overwhelmed. Due to this there may be additional delays of 2-3 days.
Questions about your parcel shipment/ delivery should go to:
Email: Only if you notice a 'return to sender' on your tracking - cs_sg@jtexpress.sg
If you have multiple 'miss-send' attempts, please contact admin@lebonocollection.com or Scott on +6596498436. Note: I can only view your tracking code on the same link as you have been provided above.
International deliveries
All international deliveries are packed by J&T express and then delivered by DHL. We do not have an automated service to update your DHL tracking but you can request for this via an email following instructions below.
Orders may take approximately 15 days, sometimes longer if the package is delayed at Customs.
For DHL tracking codes email:
cs_sg@jtexpress.sg
Other information
Questions can be submitted via WhatsApp or email via the contacts listed below: